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Question 1 (SO 1, AC 1; AC 2)
List the criteria for working as a good member of a team.
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
II.) Identify good behaviour that is conducive when working in a team.
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Question 3 (SO 3, AC 1, AC 2)
Define the term stakeholders using examples.
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II.) Explain the importance of building relations between team members and stakeholders.         Â
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Â
Question 4 (SO 4, AC 2)
Identify and describe methods and techniques for building team coherence.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
2. Is there a way to avoid or resolve possible conflicts arising within the team?
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3. Are there adequate channels of communications open to every team member?
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4. Are team members allowed to feel good about team successes?
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5. Does the team have a positive attitude in general?
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Question 5 (SO 5, AC 1, AC 2, AC 3)
What are the causes of differences between team members?          Â
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II.) Explain the importance of showing respect.
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III.) What should a team member do to show respect to other team members
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Task 2 (SO 2, AC 3; SO 4, AC 4)
Brian is part of a team of senior and junior service technicians for a large security company that provides security equipment and alarm systems for banks, hotels, and industrial firms. His department must work closely with salespeople; systems design specialists, clerical staff, and maintenance personnel. Brian is having trouble convincing his fellow technicians that they are part of the team. Sometimes they don’t listen to the advice of the salespeople, clerical staff, or each other, which results in miscommunication and frustration. According to James, the technical manager, there is lack of trust among the team members.Â
Using an organisational structure, identify the levels of authority in the Brian’s team. Use own assumptions.Â
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
II.) What can Brian, as a team member do in order to gain the trust of his colleagues     Â
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