Genman 5 -Summative Assessment: Emotional Intelligence – 252031

1. Salovey and Mayer proposed a model that identified four different factors of emotional intelligence, that is:

Question 2: _________________________is the ability to control or redirect disruptive impulses and moods, and the propensity to suspend judgment and to think before acting. Hallmarks includes trustworthiness and integrity; comfort with ambiguity; and openness to change.

1. Some useful techniques we can use when giving feedback do not include;

Question 4: Determine if the following sentence is true or false.