Genman 5 - Formative Assessment: Emotional Intelligence - 252031

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Question 1 of 11

1. Question
Question 1: Choose the correct answer for each definition a.) Emotion
- : is a complex psycho-physiological experience of an individual's state of mind as interacting with biochemical (internal) and environmental (external) influences. In humans, emotion fundamentally involves "physiological arousal, expressive behaviours, and conscious experience."
- Many of today's careers are not designed around solitary conditions. Intelligence quotient (IQ) is important, but while acquired knowledge is valuable, the emotional maturity an individual possesses is also essential in the workplace.
- is the area of cognitive ability involving traits and social skills that facilitate interpersonal behaviour
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Question 2 of 11

2. Question
Question 2: b.) Intelligence
- can be broadly defined as the capacity for goal-oriented adaptive behaviour; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.
- associated with mood, temperament, personality, disposition, and motivation. Motivations direct and energize behaviour, while emotions provide the affective component to motivation, positive or negative
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Question 3 of 11

3. Question
Question 3: c.) Emotional intelligence
- is the area of cognitive ability involving traits and social skills that facilitate interpersonal behaviour. In simple terms, emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behaviour or knowing and managing our own emotions and those of others for improved performance.
- • Adaptability to a new environment or to changes in the current environment • Capacity for knowledge and the ability to acquire it • Capacity for reason and abstract thought • Ability to comprehend relationships
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Question 4 of 11

4. Question
Question 4: d.) Principles
- are fundamental norms, rules, or values that represent what is desirable and positive for a person, group, organization, or community, and help it in determining the rightfulness or wrongfulness of its actions. Principles are more basic than policy and objectives, and are meant to govern both.
- Within the five-step model, self-awareness, emotional management and self-motivation are grouped together as the core components of intrapersonal intelligence that being the inner intelligence used by individuals to know, understand and motivate themselves.
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Question 5 of 11

5. Question
Question 5: e.) Management
- is the organization and coordination of the activities of an enterprise in accordance with certain policies and in achievement of defined objectives. Management is often included as a factor of production along with machines, materials, and money.
- a law or fact of nature underlying the working of an artificial device
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Question 6 of 11

6. Question
Question 6: f.) Intrapersonal capabilities:
- These capabilities refer to the inner-intellect that individuals require for knowing, understanding and motivating themselves
- As a discipline, management consists of the interlocking functions of formulating corporate policy and organizing, planning, controlling, and directing an organization's resources to achieve the policy's objectives.
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Question 7 of 11

7. Question
Question 7: g.) Interpersonal Capabilities
- refers to the outer intelligence required to read, sense, understand and manage relationships with other people. This forms part of the final steps towards emotional intelligence and includes managing relations and emotional coaching.
- is often included as a factor of production along with machines, materials, and money
- Within the five-step model, self-awareness, emotional management and self-motivation are grouped together as the core components
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Question 8 of 11

8. Question
Question 2: A.) Explain the principles of emotional intelligence with reference to examples from life and work situations
- This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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Question 9 of 11

9. Question
B.) Describe the concepts of emotional intelligence with using to examples.
- This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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Question 10 of 11

10. Question
Question 3: Explain the importance of personal and interpersonal competencies in relation to interactions in life and work situations
- This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 11 of 11

11. Question
Question 4: Explain the consequences of applying emotional intelligence with reference to examples from life and work situations – Choose 2 answers
- When EM is applied in life and work situations a lot result from the acts. There are a number of benefits to the application of EM
- Studies carried out have reached the conclusion that increasing one's emotional intelligence at work presents many benefits. Among these advantages, one could count the abilities to: a) better manage stress at work; b) be a better manager or team leader; c) improve the relationships you have with your colleagues of work;
- Personal Competencies Demonstrating Adaptability Maintaining effectiveness when experiencing major changes in work tasks, the work environment, or conditions affecting the organization (for example, economic, political, cultural, or technological)
- Although we use these skills in our relationships every day, we can always improve them. As we improve our emotional intelligence and relating skills all our relationships can get better. Improving our interpersonal skills helps us to enrich relationships with friends, family and loved ones. It helps us to cope better at work, and in social situations and especially when we come across situations and people who are difficult or challenging for us.
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Genman 5 – Formative Assessment: Emotional Intelligence – 252031

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